Banking AI bots can provide services like checking bank balances, sending money. They can answer basic questions like How to apply for a credit card? What’s the interest rate on a savings account?. It can even help customers to locate the nearest ATM.
Banks can reduce their staff workloads considerably at their branches by investing and designing a premier AI bot.
Banking AI bots can directly assist in providing various service offerings to the customer online. Thereby benefiting customers as they don’t need to stand in a queue at the branch. Thus, reducing the staff work.
Customers can use the Banking AI bots to carry out basic tasks like checking their bank balance, transferring money to other accounts, paying their bills, requesting a new checkbook, etc.
Customers can also update their bank details like mobile number, email ID, residential address after uploading valid proof documents directly inside the AI bots.
Banking AI bots can provide the nearest branch or ATM location on the map when asked by the customers.